Frequently Asked Questions
Everything you need to know about your Imperium experience.
What is the standard shipping timeframe?
We offer worldwide express shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I return or exchange an item?
Imperium offers a 30-day return policy. Items must be unworn, with all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What materials do you use in your collections?
We prioritize premium, sustainable fabrics including organic cotton, ethically sourced silk, and recycled polyester to ensure both luxury quality and environmental responsibility.
How can I track my order status?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, contemporary fit.